Help Center

You describe the job in a few short steps: what needs doing, when, and where (your postcode or area is enough). Checked providers in your area see your request and send you offers with their price. You compare them and choose one, without any commitment. As soon as that provider has paid Swipe's fee, a chat opens and you agree on the job directly.

Swipe is free for you: posting a request, receiving offers and choosing one. You don't have to choose any offer, and choosing is not binding. If none fits, close the request; otherwise it closes by itself after 30 days. A posted request can't be edited, so close it and post a new one if something changes. Swipe earns a commission that the provider pays to contact you after you choose their offer.

Providers are companies and self-employed professionals with a registered business. Before they can send offers, they confirm their identity with an official ID, and our team reviews their business documents (for example a business or trade licence) and the services they offer. On each profile you see reviews from clients who hired them through Swipe. The check does not guarantee the quality of the work, so read the reviews and the offer carefully.

Providers see your request (the description, photos and your postcode or area), but not your name, phone number or profile picture. Only the provider whose offer you choose gets them, and only after paying Swipe's fee. Until then, you also see them without their name or contact details. We use your data to run Swipe and share it only as our Privacy Policy describes.

Each offer shows the price, when the provider can do the job, and a message from them. The provider's profile shows reviews, photos of past work and a short description. You can only message the provider in the chat after you chose their offer and they paid the fee, so read the message and the profile carefully first.

No, you choose one offer per request. The other offers are put on hold until that provider has paid the fee; then they close and those providers are told. If the provider doesn't pay within 48 hours, you can choose again. You can also decline an offer that doesn't suit you. If you need several jobs done, post a separate request for each.

Directly, the way you agree with them. Your contract for the job is with the provider, not with Swipe, and Swipe does not handle the payment for the work. Agree on the price and how you'll pay in the chat before the work starts.

Talk to the provider in the chat first, since your contract is with them. If a request, message, profile or review breaks the rules, use "Report" and our team will look into it. You can also block a user. For anything else, write to us through the Help Center.

Signing up, browsing requests and sending offers are free and non-binding, with no subscription and no upfront fees. If a client chooses you, you can contact them for a commission, which gets you their contact details. Its rate depends on the offer amount, and you see the exact amount, plus VAT where it applies, before you pay. After payment, the chat and the client's contact details open, and you agree on the job directly.

Choose "Join as a Pro" and set up your profile: your trades, your service area and your company details. Then you confirm your identity and upload a business document, such as your business or trade licence, for our team to review. Once you're approved, you see requests in your service area and get notified about new ones.